Covid19: Update

Updated on  February 17th, 2021

Modern Airsoft would like to thank you for sticking with us for the past 12 months. It certainly has not been easy for any of us, but we see the future very optimistically. 

We recently opened our largest store to date, Modern Airsoft Phoenix in Phoenix Arizona! We are expanding our product offerings and making sure we always have plenty of stuff on hand for everyone who stops by our stores. Every weekend we host hundreds of players at each of our exciting parks. We have lots of exciting expansions and new plans for the fields as well. 

We are undertaking a massive project to improve the usability and ease of access for online website. Soon your experience using our awesome website will get even better!

There are many more projects in the works that will be announced this year! To stay up to date, subscribe to our newsletter or follow us on social media and you’ll be the first to know about exciting new products and details!

As always, we thank you for your excitement, understanding, and continued support for our company during the past year. 

Stay Safe and Healthy, We Are In This Together!

We Got Your Back!

ALL LOCATIONS ARE OPEN FOR NORMAL OPERATING HOURS!
Modern Airsoft Oceanside store – Everyday 11AM-7PM
Modern Airsoft Murrieta store – Everyday 11AM-7PM.
Modern Airsoft Phoenix store – Everyday 11AM-7PM
Modern Airsoft Pendleton – Saturday, Sunday 9AM-4PM. MUST ALREADY HAVE BASE ACCESS
Modern Airsoft Alpine – Saturday, Sunday 9AM-4PM.
 
Face masks are optional.  If you have not been vaccinated we recommend that you wear a face mask but that is at your descretion. 
 
Tech service is back at both locations; however, due to reprecussions of Covid 19 restrictions and limitations, there is up to a 30 day turnaround on tech work. 
To reach our techs directly: 
Call: 760.231.1684 during regular business hours.

 

Is the online store open?

 

Yes. The online store is open.

 

If you decide to place an order online please note that ALL shipping time frames are from when the order leaves our facility and not when the order is placed. 

 

Can I contact the Customer Service Department?

Yes. Please only email any of your questions or comments to customerservice@modernairsoft.com. You MUST include your order number if you wish to get a reply.  Any inquiries without the order number included will not be answered. 

 

Our customer service team is working remotely and have a 14-48 business hour turnaround on all responses. Phone support is not available at this time. 

 

How returns are being handled?

Retail and Online return and warranty policies are all back to our normal time frames. You can find that information on our homepage under customer care.   

 

 WE GOT YOUR BACK!