Manufacturer: Lancer Tactical
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- Online purchases: 14 days from the date of delivery with copy of emailed receipt for exchange or store credit only. NO EXCEPTIONS!
- All guns are to be tested upon purchase, no damaged or defective gun returns are accepted (we have a tech available if needed).
- All used items have been tested and are sold "AS IS", and are not eligible for return.
- All used gear is not eligible for return.
- All consumable items are non-refundable if opened (unused BBs can be exchanged for different BBs of equal or lesser value).
- All guns being picked up from our techs are tested and cleared upon return and are not under warranty.
- Customized products are non-refundable in any circumstances.
- If the item is defective or you receive the wrong item, please contact our customer service at firstname.lastname@example.org for further instructions.
Please click here to view our Order, Return and RMA policies.