Updated on January 4th, 2021
Is the online store open?
Yes. The online store is open.
Yes. ModernAirsoft.com is open for you to shop online
Yes. You may place an order through Modern Airsoft.com.
If you decide to place an order online please note that there are shipping with delays of up to 10 business days and ALL shipping time frames are from when the order leaves our facility and not when the order is placed.
Can I contact the Customer Service Department?
Yes. Please only email any of your questions or comments to customerservice@modernairsoft.
Our customer service team is working remotely and have a 48 business hour turnaround on all responses. Phone support is not available at this time.
How returns are being handled?
All return policies instore and online, warranty policies are all back to our normal time frames. You can find that information on our homepage under customer care.
We see the future very optimistically. Our parks have lots of exciting expansions and new plans. Lots of new products are being added to our retail and online stores.
As always, we thank you for your support, understanding, and continued support.
Stay Safe and Healthy, We Are In This Together!
WE GOT YOUR BACK!